FAQ
What is SHOPUBBI?
At SHOP UBBI, we're your sustainable solution for discovering a diverse array of curated brand-name and high-fashion items. Our collection is meticulously sourced from a variety of retailers and clothing outlets to bring you the best selection. With a focus on expansion, our team is dedicated to continuously growing our services and offerings. Whether you're looking to sell your clothing/items for cash, authenticate luxury items, list items for sale remotely, or utilize our consignment services, we've got you covered.
Where do you source your inventory from?
We curate our inventory from diverse sources including retailers, estate sales, customer consignments, remote sales, and other secondhand stores. Our eclectic collection features pieces suitable for all genders, ensuring a diverse and inclusive selection for our customers.
I need more information on an item I'm interested in - how can I find out more?
For inquiries about specific pieces or if you require additional photos, feel free to reach out to us anytime via the chat function on our website, available 24/7. Alternatively, you can email us directly at shopubbi@gmail.com. We're here to assist you promptly and efficiently.
Are the second-hand items you carry cleaned prior to being shipped out?
Indeed, all our clothing items and shoes without tags undergo a thorough cleaning process by our team, utilizing sustainable products and adhering to item care instructions. We believe that purchasing secondhand items should not compromise their quality. That's why we ensure they feel as good as new!
What services are offered on SHOPUBBI?
We strive to cater to all your needs, whether you're buying or selling. Currently, our services include direct clothing buy-outs with a minimum payout rate of 50% of the listing price. We offer a vast selection of carefully sourced and curated pieces, ensuring quality fashion at affordable prices.Two options are available to help you maximize your profits: consignment services and remote listing, ideal for non-local sellers who prefer to retain their items until they sell. For added peace of mind, we offer luxury authentication through Entrupy at SHOPUBBI.
Moreover, we're constantly seeking collaborations with independent designers and small brands that prioritize quality and uniqueness. To apply for a brand collaboration, simply visit the link in the footer of our website.
What makes SHOPUBBI different from other luxury and brand name resale companies?
At SHOPUBBI, our mission is to redefine the perception of secondhand fashion. We're committed to ensuring that secondhand doesn't feel like secondhand. Central to our ethos is the reduction of consumption and the curation of wardrobes that prioritize timeless, quality fabrics over trendy polyester-based pieces. We take pride in offering highly competitive pricing and curating a unique and diverse array of inventory that caters to all styles and occasions. While some re-sellers focus solely on luxury goods or amass inventories of heavily worn pieces, we've challenged industry practices by rethinking traditional notions surrounding secondhand items.
The secondhand experience is redefined through our stringent sourcing practices. Gone are the days of sifting through thrift store racks filled with damaged or low-quality items. We're committed to offering only the finest selection of minimally worn, high-quality pieces sourced from fashion brands that prioritize sustainability in their manufacturing processes.
Authenticity verification is a prevalent concern within the secondhand industry, causing worry for consumers. Traditional methods of manual inspection and training staff to identify nuances in replication are both impractical and ineffective in preventing fakes. To address this challenge, we've embraced cutting-edge technology to offer absolute peace of mind to our customers. Through our partnership with Entrupy, utilizing artificial intelligence technology, we're at the forefront of eradicating counterfeit items from the resale industry.
We offer a range of convenient options to list your items, making selling easier than ever. Whether you prefer a direct buy-out, consignment, or remote-listing, we've got you covered. Additionally, if you're an independent small brand looking to increase exposure and sales, we provide a platform on our website for just a 15% commission rate. As an entirely e-commerce-based company, we have no plans for brick-and-mortar locations as of 2024.
I want to figure out whether I should consign, or sell my item - where can I find more information on this?
Please visit the following links located in the footer of our website for information on selling options:
I don't live in Silicon Valley or Vancouver - can I still sell/consign my item with you?
Yes, absolutely! As of March 1st, 2024 - we introduced remote listing to our services. Please visit the following links located at the footer of our website to learn more about remote listing and the fees associated with it.
*Please note remote listing is only available for customers in North America at this time.