POLICY

Here's what to know before you buy/consign: 

 

  • We accept returns in exchange for store credit or a direct item for item exchange. Any outstanding balance will be attributed to store credit. 
  • All luxury/designer pieces will undergo thorough checks via proof of purchase/retailer for authenticity. 
  • We guarantee all items sold are 100% authentic or your money back. 
  • Once an item is shipped SHOP UBBI is no longer responsible for your item.
  • Tracking is included on all shipments. 
  • If you receive an item with flaws not mentioned in the original listing you have 48 hours to contact us about it. 
  • Please allow up to 5 business days before contacting us about the status of your order if it has not yet shipped.