Here's what to know before you buy/consign:
- We accept returns in exchange for store credit or a direct item for item exchange. Any outstanding balance will be attributed to store credit.
- All luxury/designer pieces will undergo thorough checks via proof of purchase/retailer for authenticity.
- We guarantee all items sold are 100% authentic or your money back.
- Once an item is shipped SHOP UBBI is no longer responsible for your item.
- Tracking is included on all shipments.
- If you receive an item with flaws not mentioned in the original listing you have 48 hours to contact us about it.
- Please allow up to 5 business days before contacting us about the status of your order if it has not yet shipped.