Privacy Policy
PRIVACY POLICY
Last Updated: September 10, 2026
SHOPUBBI respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how SHOPUBBI (“SHOPUBBI,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit shopubbi.com, purchase products, create an account, communicate with us, submit merchandise for resale, participate in our consignment programs, subscribe to marketing communications, or otherwise interact with SHOPUBBI.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The personal information we collect depends on how you interact with SHOPUBBI.
Information You Provide to Us
We may collect information you provide directly, including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account information
- Order information
- Customer service communications
- Marketing preferences
- Reviews, feedback, or survey responses
- Information submitted through website forms
- Other information you voluntarily provide
Purchase Information
When you make a purchase, we may collect information relating to:
- Products purchased
- Order value
- Payment status
- Shipping method
- Returns and refunds
- Purchase history
- Discounts or promotional offers used
Payment transactions may be processed by Shopify or other third-party payment providers.
SHOPUBBI generally does not directly store complete payment card numbers or payment security codes where those details are processed by an authorized payment provider.
Seller & Consignment Information
If you submit merchandise to SHOPUBBI for consignment, remote consignment, or direct buyout consideration, we may collect information including:
- Name and contact information
- City, province, state, or country
- Selling preferences
- Product photographs
- Product descriptions
- Brand and category information
- Condition information
- Original purchase information
- Proof of purchase or supporting documentation
- Authentication-related information
- Shipping information
- Payout information
- Communications regarding submitted merchandise
- Transaction and payout history
Information submitted through the SHOPUBBI selling program is used to evaluate, list, market, sell, authenticate where applicable, and administer merchandise and seller accounts.
Photographs & Other Submitted Content
Sellers may provide photographs of merchandise, receipts, packaging, authentication details, or other supporting documentation.
We may use submitted product photographs and information to evaluate merchandise and, where accepted, create or support SHOPUBBI listings.
Customers may also voluntarily submit reviews, photographs, testimonials, or other content.
2. Information Collected Automatically
When you visit shopubbi.com, certain information may be collected automatically through Shopify, cookies, analytics technologies, and other website services.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages viewed
- Links clicked
- Products viewed
- Search activity
- Shopping cart activity
- Date and time of visits
- Website interactions
- Device identifiers
- Cookie identifiers
We use this information to operate the website, understand how customers use SHOPUBBI, improve the shopping experience, prevent fraud, measure performance, and support marketing and analytics.
3. Cookies & Similar Technologies
SHOPUBBI and its service providers may use cookies, pixels, tags, web beacons, and similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember customer preferences
- Maintain shopping carts and sessions
- Understand website traffic
- Measure marketing performance
- Improve products and services
- Detect fraud and security issues
- Provide or measure relevant advertising
Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.
Where required by applicable law, customers may be provided with choices regarding non-essential cookies.
Browser settings may also allow users to block or remove certain cookies. Disabling cookies may affect the functionality of some portions of the website.
4. How We Use Personal Information
SHOPUBBI may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide order updates
- Process returns and refunds
- Provide customer support
- Manage customer accounts
- Evaluate seller submissions
- Manage consignment relationships
- Create and manage resale listings
- Process seller payouts
- Facilitate direct buyout transactions
- Conduct applicable authentication procedures
- Detect and prevent fraud
- Protect SHOPUBBI, customers, and sellers
- Maintain website security
- Improve products and services
- Analyze website activity
- Personalize the shopping experience
- Send marketing communications where permitted
- Administer promotions
- Maintain business and financial records
- Comply with legal, tax, accounting, and regulatory requirements
- Enforce SHOPUBBI policies and agreements
- Resolve disputes
- Protect legal rights
We may also use information for another purpose disclosed when the information is collected or where you provide consent.
5. Marketing Communications
If you subscribe to SHOPUBBI marketing communications, we may send emails or other messages regarding:
- New arrivals
- Pre-Loved inventory
- SHOPUBBI+
- UBBIKINI
- Promotions
- Sales
- Product launches
- Editorial content
- Seller opportunities
- Company news
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
Unsubscribing from marketing does not prevent SHOPUBBI from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, payout information, or customer-service messages.
6. How We Disclose Personal Information
SHOPUBBI does not disclose personal information indiscriminately.
We may provide personal information to companies that help us operate our business and provide our services.
These may include:
Ecommerce & Website Providers
SHOPUBBI uses Shopify and related ecommerce technology to operate shopubbi.com and process transactions.
Payment Providers
Payment processors may receive information necessary to authorize and process payments.
Shipping & Fulfillment Providers
We may provide names, addresses, telephone numbers, email addresses, and order information to carriers, fulfillment partners, suppliers, and logistics providers as reasonably necessary to deliver orders.
Seller & Consignment Services
Information may be provided to service providers that assist with seller submissions, forms, authentication, shipping, inventory administration, or payouts.
Analytics Providers
We may use analytics services to understand website performance, customer behavior, traffic, and marketing effectiveness.
Advertising & Marketing Providers
We may work with advertising platforms, social media services, email marketing providers, and other marketing technology companies.
Depending on your consent choices and applicable law, these providers may process information relating to website activity and marketing engagement.
Professional Advisors
Information may be disclosed to accountants, lawyers, insurers, financial institutions, consultants, or other professional advisors where reasonably necessary.
Legal Requirements
We may disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Enforce contracts or policies
- Investigate suspected fraud
- Protect SHOPUBBI’s legal rights
- Protect customers, sellers, or others
- Respond to legal proceedings
7. Business Transactions
If SHOPUBBI is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred or disclosed as part of that transaction where permitted by law.
Any successor organization would remain subject to applicable privacy obligations regarding transferred personal information.
8. Shopify
SHOPUBBI operates its ecommerce website using Shopify.
Shopify may process personal information when customers visit SHOPUBBI, make purchases, interact with the website, or use Shopify-powered features.
Shopify processes information according to its own privacy practices and applicable agreements with SHOPUBBI.
Customers may review Shopify’s current privacy information through Shopify’s website.
9. Advertising & Analytics
SHOPUBBI may use digital advertising and analytics services, which may include services provided by companies such as Google, Meta, Shopify, or other technology providers.
These technologies may allow us to:
- Measure website traffic
- Understand product interest
- Measure advertising effectiveness
- Build audiences
- Provide more relevant advertisements
- Understand how customers interact with SHOPUBBI across devices or platforms
The availability of privacy controls may depend on your jurisdiction, browser, device, consent selections, and the applicable provider.
10. Social Media
SHOPUBBI operates accounts on social media and other third-party platforms.
If you interact with SHOPUBBI through Instagram, Facebook, TikTok, Pinterest, or another platform, the platform may provide SHOPUBBI with information regarding your interaction.
The platform’s own privacy policy also applies to information processed directly by that platform.
11. International & Cross-Border Processing
SHOPUBBI serves customers and sellers in both Canada and the United States and works with service providers that may operate in multiple countries.
As a result, personal information may be processed, transferred, or stored outside the province, state, or country where it was originally collected.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction.
Where required, SHOPUBBI takes reasonable steps to ensure personal information receives appropriate protection when transferred across borders.
12. Data Retention
SHOPUBBI retains personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, legal, accounting, tax, fraud-prevention, and regulatory purposes.
Retention periods may vary depending on the type of information.
For example, certain transaction, payment, seller, and order records may need to be retained for longer periods to comply with legal, tax, accounting, dispute-resolution, or recordkeeping requirements.
When information is no longer reasonably required, it may be deleted, anonymized, or securely retained until deletion is practical.
13. Information Security
SHOPUBBI uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers and sellers are responsible for keeping their account credentials confidential and should contact SHOPUBBI if they believe their account or information has been compromised.
14. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Request information regarding how personal information is used or disclosed
- Request portability of certain information where applicable
- Opt out of certain marketing communications
- Opt out of or restrict certain targeted advertising or data-sharing practices where applicable
- Lodge a complaint with an applicable privacy regulator
These rights are subject to exceptions and limitations under applicable law.
SHOPUBBI may need to verify your identity before completing certain requests.
15. Canadian Privacy Rights
Individuals in Canada may have rights under federal and provincial privacy legislation regarding access to and correction of their personal information and the withdrawal of consent.
Consent may be express or implied depending on the circumstances and applicable law.
You may withdraw consent to certain uses of personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect SHOPUBBI’s ability to provide certain services where the information is necessary to perform those services.
SHOPUBBI will respond to applicable privacy requests in accordance with Canadian privacy law.
16. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the jurisdiction and whether the applicable law applies to SHOPUBBI, these rights may include:
- The right to know or access certain personal information
- The right to correct certain information
- The right to request deletion
- The right to receive certain information in a portable format
- The right to opt out of certain sales, sharing, targeted advertising, or profiling activities
- The right not to receive unlawful discriminatory treatment for exercising privacy rights
SHOPUBBI will honor privacy rights where required by applicable law.
17. California Residents
California residents may have additional rights under California privacy laws where those laws apply to SHOPUBBI.
These rights may include the ability to request information regarding the categories and specific pieces of personal information collected, sources of information, purposes for processing information, and categories of parties to whom information has been disclosed.
California residents may also have rights relating to correction, deletion, and certain sales or sharing of personal information.
SHOPUBBI does not discriminate against individuals for exercising privacy rights provided by applicable law.
Where SHOPUBBI is legally required to provide a method to opt out of certain sales or sharing of personal information, the applicable privacy control will be made available through shopubbi.com.
18. Sensitive Personal Information
SHOPUBBI does not seek to collect sensitive personal information unless reasonably necessary to provide a service, complete a transaction, prevent fraud, comply with legal requirements, or administer a seller relationship.
Information such as payment credentials is generally handled through authorized payment providers rather than stored directly by SHOPUBBI.
Sellers should avoid submitting unnecessary sensitive information through merchandise submission forms or communications.
If proof of purchase or similar documentation contains information that is not relevant to the submission, sellers are encouraged to redact unnecessary sensitive information before providing it.
19. Children’s Privacy
SHOPUBBI’s services are not directed toward young children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe that a child has provided SHOPUBBI with personal information without appropriate authorization, please contact us so the matter can be reviewed.
20. Third-Party Links
shopubbi.com may contain links to websites or services operated by third parties.
SHOPUBBI does not control the privacy practices of those third parties.
Customers should review the privacy policies of third-party websites before providing personal information through them.
21. Do Not Track & Browser Privacy Signals
Some browsers offer “Do Not Track” or other privacy preference signals.
Because standards and legal requirements regarding these technologies continue to evolve, SHOPUBBI responds to recognized browser-based privacy signals where required by applicable law and supported by the technology used on shopubbi.com.
Other browser signals may not be recognized where no applicable requirement or supported mechanism exists.
22. Privacy Requests
You may contact SHOPUBBI to request access, correction, deletion, or other applicable privacy rights relating to your personal information.
We may ask for information reasonably necessary to verify your identity and protect customer and seller information.
Authorized agents may submit requests where permitted by applicable law, but SHOPUBBI may require evidence of authorization.
Certain information may be retained despite a deletion request where retention is reasonably necessary or legally permitted, including for transaction records, fraud prevention, legal compliance, tax obligations, dispute resolution, or enforcement of agreements.
23. Changes to This Privacy Policy
SHOPUBBI may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
The updated version will be posted on shopubbi.com and will include an updated revision date.
We encourage customers and sellers to review this Privacy Policy periodically.
24. Contact SHOPUBBI
If you have questions about this Privacy Policy, SHOPUBBI’s privacy practices, or would like to submit a privacy request, please contact us using the contact information provided on shopubbi.com.