Privacy policy

Privacy Policy

This policy explains what personal information SHOPUBBI collects, how we use it, and your rights.

Information we collect

Directly from you: name, email address, telephone number, billing and shipping address, account information, order information, customer service communications, and marketing preferences.

Automatically, when you browse our site: IP address, browser and device type, operating system, approximate geographic location, referring website, pages viewed, links clicked, and products viewed.

From sellers/consignors: product photographs, product descriptions, brand and category information, condition information, and proof of purchase or other supporting documentation submitted with a consignment request.

How we use this information

To process and fulfill orders; arrange shipping and delivery; provide order updates; process returns and refunds; provide customer support; manage your account; evaluate seller/consignment submissions; detect and prevent fraud; improve our products and services; personalize your shopping experience; and, where you've opted in, send marketing communications.

Who we share it with

We use Shopify and related e-commerce technology to operate our store. We share information as necessary with payment processors to authorize and process payments; with carriers and fulfillment partners to deliver your order; and with analytics, advertising, social media, and email marketing providers who help us operate and improve the business. We do not sell your personal information to third parties.

SMS marketing

If you subscribe to SHOPUBBI text notifications, you agree to receive automated marketing text messages from us about our products and services at the number you provided. Message and data rates may apply. You can opt out at any time by replying STOP, or by another method described in the message.

Your rights under Canadian privacy law

If you are located in Canada, you have rights under the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the right to access the personal information we hold about you, request correction of inaccurate information, and withdraw consent to certain uses (subject to legal and contractual restrictions). Consent may be express or implied depending on the circumstances and applicable law. To exercise these rights, contact us at shopubbi@gmail.com.

Contact us

Questions about this policy can be sent to shopubbi@gmail.com.